So, you are really pissed off with a company and want to tell them what you think of them, what they should do and what you are going to do if they don’t. You go to their web site, click on the “Contact Us” link and find a form that they have so kindly provided – you don’t even have to open your mail client.
WAIT! Do not fill in that form!
The message will end up with all of the other complaints and comments, in some dump-bin ready for an administrator or more likely a computer to send a standard reply. The message you sent will never be seen by anyone with any influence. Consequently, the chances of anything happening as a result of your message are just about zero. This is intentional; companies genuinely don’t want the public to know individuals’ e-mail addresses, because those individuals are human beings.
I’m not […]

Original post by keith